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Logistics, warehousing, and e-commerce

Industry Robot Application Solutions · 9 Brands Coverage · 4 types of typical processes

logistics application scenario
Logistics, warehousing and e-commerce: goods-to-person, peak elasticity
OVERVIEW · Industry Overview

Applications of robots in logistics, warehousing, and e-commerce industries

Application scenario demonstration
Application scenario demonstration

Robots in the logistics industry focus on palletizing, depalletizing, and sorting as core processes, with heavy-load models (FANUC M-410iC, KUKA KR QUANTEC pallet, Yaskawa MPL series) as the main force; Order sorting in e-commerce warehouses uses high-speed Delta and SCARA. In this industry, equipment operates continuously and rhythmically at a tight pace, and Henghuan offers preventive maintenance plans and rapid fault response.

Covering branded equipment

Robot brands within Henghuan's service scope that have practical applications in logistics, warehousing, and e-commerce industries. Click to enter the brand page to view series and model specifications.

Henghuan can provide services for the logistics, warehousing, and e-commerce industries

All six core businesses can be procured independently or in combination.

Applied technology services

Process validation, workcell design, programming and teach-in, plus hands-on support through ramp-up — we deliver robot applications until they run in normal production.

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Sales of new industrial robots

Mainstream brand-new robot agency sales and model selection support to meet the needs of new production lines and expanded first-hand equipment.

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Research and development of automation equipment

Research, development, integration, and delivery of fixture ends, conveyor positioning, safety peripherals, and complete control systems.

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Research and development of algorithms and control systems

Motion planning, machine vision, and PLC/SCADA system development to address bottlenecks in beats, accuracy, and data interconnection.

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Robot rental

In-stock models include short-term rental, long-term rental, and lease-to-purchase transfer, including transportation, installation, commissioning, and lease-term maintenance.

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Software and hardware upgrade services

Control system replacement, software firmware upgrades, mechanical refurbishment, and safety upgrades restore performance to old equipment.

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Maintenance and repair

On-site inspection, fault diagnosis repair, and annual maintenance contracts cover 1,310 models from 21 brands.

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Second-hand and inventory robot sales

We buy back used robots and handle inspection, refurbishment and resale; every unit ships with inspection records and a warranty, and trade-ins can offset new purchases.

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Industry Status: E-commerce-driven warehouse automation is expanding downward

Logistics warehousing automation has gone through a downward transition from "exclusive to large distribution centers" to "widespread adoption of small and medium-sized warehouses": continuous growth in express delivery volume (annual hundreds of billions of parcels), peak elastic demand during e-commerce promotions, and rising warehouse rent and labor costs, all jointly driving the penetration of robots in sorting, palletizing, and loading/unloading processes. In terms of technical landscape,Goods-to-Person System(AMR lifting racks + picking workstations),Parcel sorting line(Cross belt/balance wheel + reception table),Robotic arm unstacking(Intelligent Grabbing of Hybrid SKUs) Three main lines are developing in parallel.

logistics application
KUKA industrial robot application photo

Logistics infrastructure in Southwest China is catching up: the construction of the Chengdu-Chongqing national logistics hub and the rollout of county-level e-commerce express co-distribution systems have shifted local warehousing automation demand from "whether it is fast enough" and "is it cost-effective enough." For equipment service providers, the characteristics of logistics scenarios are:Rhythm-sensitive, peak elasticity, mixed load— During major promotions, equipment must hold up while daily expenses must be evenly spread. This is precisely the value of leasing and flexible allocation.

Typical applications of logistics and warehousing robots
LinkEquipment typeTechnical Specifications
Mixed SKU depalletizingSix-axis + 3D vision + composite end-of-use600–1200 pieces/hour, recognition success rate ≥98%
Parcel supply and sortingDelta/six-axis + visual scanningPackage beat time: 1–2 seconds/piece, code reading rate ≥99.9%
Pallet palletizingPalletizing robot + winding and online operation20–40 tors/hour (stacking type)
Loading and unloading vehiclesTelescopic belt conveyor + palletizing robotThere are two options: autonomous navigation inside the carriage and fixed systems
Goods-to-person pickingAMR + picking workstation + robotic arm assistancePicking efficiency: 300–500 pieces/hour/station
Moving large appliances and furnitureHeavy-duty six-axis + custom fixturesLoad capacity 100–500kg, anti-impact control

Eight major business areas in the logistics industry

logistics application scenario
YASKAWA industrial robot application photo

Research and development of algorithms and control systemsCore competitiveness: 3D visual recognition and grasping planning for hybrid SKUs, scheduling integration with WCS/WMS systems, and multi-device collaboration (AMR + robotic arm + conveyor line) paths and task allocation—logistics automation is half hardware and half software algorithms. Our R&D line covers vision algorithms and scheduling system development.

Robot rentalPerfectly matching peak and valley fluctuations: during major promotions (Double 11/618/New Year Goods Festival), palletizing and sorting equipment is rented in the first two months and returned after the promotion; For express delivery outlets and e-commerce warehouses, leasing turns peak equipment investment into monthly operating expenses, significantly improving asset efficiency.

Maintenance and repairEnsuring timely fulfillment: Logistics equipment downtime directly translates into delayed fulfillment and compensation. 7×24 response and spare parts pre-processing (key spare parts consignment customer warehouse) is the industry standard—our maintenance contracts are customized according to logistics customers' SLA requirements, with special preventive maintenance before peak seasons.

Industry Q&A

What is the success rate of depalletizing mixed SKUs?

Recognition and grabbing success rate for standard box types (standard cartons/turnover boxes) ≥99%; Soft packaging (express bags), shaped parts, and transparent film wrapping are the main challenges, with an overall success rate of 95%–98% in the industry. Our approach is "automation as the main + manual backup": identifying low-confidence parcels and transferring them to manual workstations, optimizing anomaly statistics and returns, not pursuing 100% nominal efficiency but overall system efficiency.

logistics application
STAUBLI industrial robot application photo
Will warehouse renovations be halted?

Phased implementation by zone: first renovate one operation area and open it up, then rotate and advance the entire warehouse without stopping; Conveyor lines and racks are installed at night or off-season windows. Before the renovation, a "Phased Implementation and Rollback Plan" was issued, with each stage having independent acceptance and rollback points.

Can the equipment scheduling system be integrated with our WMS?

Yes. Mainstream WMS (self-developed/commercial) all have API or database interfaces. WCS receives tasks by order batch and returns execution status; For customers without a WMS, we offer lightweight inventory and task management modules to get up and running, standardizing interfaces for future smooth upgrades.

Do logistics warehousing and e-commerce industry equipment require technical support?

Tell us your brand model, processes, and equipment status. Henghuan offers logistics, warehousing, and e-commerce robot maintenance, servicing, second-hand purchase, sales, and selection advice. Rooted in Yilong, deeply cultivating Sichuan and Chongqing, serving the vast Southwest.

Contact HenghuanView all industries
Service coverage (by response priority):based inNanchong, with same-day service available in Shunqing, Gaoping and Jialing districts plus Langzhong, Yilong, Xichong, Nanbu, Yingshan and Peng'an;Sichuan Province-wide coverage of prefecture-level cities including Chengdu, Mianyang, Deyang, Yibin, Luzhou, Zigong and Nanchong;Chongqing On-site within 48 hours in the main urban districts and surrounding counties;Kunming / Guiyang and prefecture-level cities in Yunnan and Guizhou such as Qujing, Yuxi and Zunyi on a scheduled basis; customers outside the region are supported with remote diagnosis and mail-in component repair.View full service coverage →