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Logistics, warehousing, and e-commerce

Industry Robot Application Solutions · 9 Brands Coverage · 4 types of typical processes

High racking and boxed goods in a logistics warehouse
Logistics and e-commerce: goods-to-person and peak elasticity
OVERVIEW · Industry Overview

Applications of robots in logistics, warehousing, and e-commerce industries

Typical workcell in operation
Typical workcell in operation

Robots in the logistics industry focus on palletizing, depalletizing, and sorting as core processes, with heavy-load models (FANUC M-410iC, KUKA KR QUANTEC pallet, Yaskawa MPL series) as the main force; Order sorting in e-commerce warehouses uses high-speed Delta and SCARA. In this industry, equipment operates continuously and rhythmically at a tight pace, and Henghuan offers preventive maintenance plans and rapid fault response.

Covering branded equipment

Robot brands within Henghuan's service scope that have practical applications in logistics, warehousing, and e-commerce industries. Click to enter the brand page to view series and model specifications.

Henghuan can provide services for the logistics, warehousing, and e-commerce industries

All six core businesses can be procured independently or in combination.

Applied technology services

Process validation, workstation solutions, programming and teach-in and production ramp-up support, and turnkey delivery of robot applications.

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Sales of new industrial robots

Authorized-style sales of brand-new mainstream robots with selection support for new production lines and capacity expansion.

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Research and development of automation equipment

Research, development, integration, and delivery of end-effectors, conveyor positioning, safety peripherals, and complete control systems.

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Research and development of algorithms and control systems

Motion planning, machine vision, and PLC/SCADA system development to address takt-time bottlenecks, accuracy, and data interconnection.

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Robot rental

Short-term rental, long-term rental and lease-to-own for in-stock models, long-term rental, and lease-to-purchase transfer, including transportation, installation, commissioning, and lease-term maintenance.

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Software and hardware upgrade services

Controller retrofits, software and firmware upgrades, mechanical refurbishment, and safety upgrades restoring performance to older equipment.

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Maintenance and repair

On-site inspection, fault diagnosis and repair, and annual maintenance contracts covering 1,310 models from 21 brands.

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Used & in-stock robot sales

We buy back used robots and handle inspection, refurbishment and resale; every unit ships with inspection records and a warranty, and trade-ins can offset new purchases.

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Industry Status: E-commerce-driven warehouse automation is expanding downward

Logistics warehousing automation has gone through a downward transition from "exclusive to large distribution centers" to "widespread adoption of small and medium-sized warehouses": continuous growth in express delivery volume (annual hundreds of billions of parcels), peak elastic demand during e-commerce promotions, and rising warehouse rent and labor costs, all jointly driving the penetration of robots in sorting, palletizing, and loading/unloading processes. In terms of technical landscape,Goods-to-Person System(AMR lifting racks + picking workstations),Parcel sorting line(Cross belt/balance wheel + reception table),Robotic arm unstacking(Intelligent Grabbing of Hybrid SKUs) Three main lines are developing in parallel.

KUKA industrial robot application photo (KUKA official site)
KUKA industrial robot application photo (KUKA official site)

Logistics infrastructure in Southwest China is catching up: the construction of the Chengdu-Chongqing national logistics hub and the rollout of county-level e-commerce express co-distribution systems have shifted local warehousing automation demand from "whether it is fast enough" and "is it cost-effective enough." For equipment service providers, the characteristics of logistics scenarios are:Rhythm-sensitive, peak elasticity, mixed load— During major promotions, equipment must hold up while daily expenses must be evenly spread. This is precisely the value of leasing and flexible allocation.

Typical applications of logistics and warehousing robots
LinkEquipment typeTechnical Specifications
Mixed SKU depalletizingSix-axis + 3D vision + composite end-of-use600–1200 pieces/hour, recognition success rate ≥98%
Parcel supply and sortingDelta/six-axis + visual scanningPackage beat time: 1–2 seconds/piece, code reading rate ≥99.9%
Pallet palletizingPalletizing robot + winding and online operation20–40 tors/hour (stacking type)
Loading and unloading vehiclesTelescopic belt conveyor + palletizing robotThere are two options: autonomous navigation inside the carriage and fixed systems
Goods-to-person pickingAMR + picking workstation + robotic arm assistancePicking efficiency: 300–500 pieces/hour/station
Moving large appliances and furnitureHeavy-duty six-axis + custom fixturesLoad capacity 100–500kg, anti-impact control

Eight major business areas in the logistics industry

YASKAWA industrial robot application photo (YASKAWA official site)
YASKAWA industrial robot application photo (YASKAWA official site)

Research and development of algorithms and control systemsCore competitiveness: 3D visual recognition and grasping planning for hybrid SKUs, scheduling integration with WCS/WMS systems, and multi-device collaboration (AMR + robotic arm + conveyor line) paths and task allocation—logistics automation is half hardware and half software algorithms. Our R&D line covers vision algorithms and scheduling system development.

Robot rentalPerfectly matching peak and valley fluctuations: during major promotions (Double 11/618/New Year Goods Festival), palletizing and sorting equipment is rented in the first two months and returned after the promotion; For express delivery outlets and e-commerce warehouses, leasing turns peak equipment investment into monthly operating expenses, significantly improving asset efficiency.

Maintenance and repairEnsuring timely fulfillment: Logistics equipment downtime directly translates into delayed fulfillment and compensation. 7×24 response and spare parts pre-processing (key spare parts consignment customer warehouse) is the industry standard—our maintenance contracts are customized according to logistics customers' SLA requirements, with special preventive maintenance before peak seasons.

Industry Q&A

What is the success rate of depalletizing mixed SKUs?

Recognition and grabbing success rate for standard box types (standard cartons/turnover boxes) ≥99%; Soft packaging (express bags), shaped parts, and transparent film wrapping are the main challenges, with an overall success rate of 95%–98% in the industry. Our approach is "automation as the main + manual backup": identifying low-confidence parcels and transferring them to manual workstations, optimizing anomaly statistics and returns, not pursuing 100% nominal efficiency but overall system efficiency.

STAUBLI industrial robot application photo (STAUBLI official site)
STAUBLI industrial robot application photo (STAUBLI official site)
Will warehouse renovations be halted?

Phased implementation by zone: first renovate one operation area and open it up, then rotate and advance the entire warehouse without stopping; Conveyor lines and racks are installed at night or off-season windows. Before the renovation, a "Phased Implementation and Rollback Plan" was issued, with each stage having independent acceptance and rollback points.

Can the equipment scheduling system be integrated with our WMS?

Yes. Mainstream WMS (self-developed/commercial) all have API or database interfaces. WCS receives tasks by order batch and returns execution status; For customers without a WMS, we offer lightweight inventory and task management modules to get up and running, standardizing interfaces for future seamless upgrades.

Do logistics warehousing and e-commerce industry equipment require technical support?

Tell us your brand model, processes, and equipment status. Henghuan offers logistics, warehousing, and e-commerce robot maintenance, servicing, second-hand purchase, sales, and selection advice. Rooted in Yilong, focused on Sichuan and Chongqing, serving the vast Southwest.

Contact Henghuan View all industries
Service areas (by response priority): based in Nanchong, with same-day coverage of Shunqing, Gaoping and Jialing districts plus Langzhong, Yilong, Xichong, Nanbu, Yingshan and Peng'an; province-wide service across Sichuan (Chengdu, Mianyang, Deyang, Yibin, Luzhou, Zigong); on-site within 48 hours in Chongqing; scheduled visits to Kunming, Guiyang and nearby prefecture-level cities such as Qujing, Yuxi and Zunyi; remote diagnostics and mail-in repair for customers outside these regions. View full service areas →