Sales of new industrial robots

For customers with sufficient budgets who prioritize factory warranty and long-term stable operation, the brand-new robot is a more reliable choice. We act as agents for the sale of brand-new industrial robots from mainstream brands, and provide one-stop support from model selection and procurement to installation and commissioning.

Which brands and models do we represent?

We can connect with new models from mainstream brands such as FANUC, ABB, YASKAWA, Kawasaki, KUKA, INOVANCE, and ESTUN, covering small assembly machines in the 3-kilogram class to heavy-duty handlers in the hundreds of kilograms, as well as special structures like SCARA, Delta, and collaborative robots. The specific brands and model generations that can be matched are based on the manufacturer's current supply catalog. After receiving a request, we verify the model status and delivery time, rather than reporting a model that may have been discontinued. Note: As a third-party service provider, we do not act as the original manufacturer's agent, but instead complete your procurement through channels. Therefore, there will be differences in price, payment terms, and manufacturer policies compared to direct contact with the original manufacturer—we will clarify this when quoting so you can compare for yourself.

The complete process for purchasing new machines

Purchasing new machines goes far beyond just paying for delivery. The complete process is: requirement confirmation and selection → Solution and quotation → Contract signing → Manufacturer placing orders and scheduling production → Arrival acceptance (unpacking and checking model, serial number, configuration list) → Transportation, hoisting and positioning → Installation, wiring, and powering → Zero calibration and accuracy retesting → Process teaching and joint commissioning → Trial production verification, beat rate and yield → Operation and maintenance training → Final acceptance signing → Entry into warranty period. There are two other easily bottlenecked steps in the middle: first, preparation of civil engineering and water, electricity, gas (foundation bearing capacity, reserved hole locations, power supply capacity, air source pressure, grounding resistance); second, interface protocols with peripheral equipment (PLC communication, safety signals, visual system integration). We clearly list the prerequisites and responsibility boundaries for these two stages in advance to avoid equipment being installed on site.

What's included at delivery

Standard delivery includes: robot body, controller, teach pendant, standard supporting cables, technical manual and certificate of conformity, and OEM warranty certificate. Optional value-added services include: on-site installation, positioning, wiring, and power-on, zero calibration and accuracy retesting, process teaching and program development based on your workpiece, signal coordination with upstream and downstream equipment, operator training (operation, teaching basics, daily maintenance), and trial production ramp-up support. We price these options separately and do not mix them into the equipment price. You can choose as needed, or complete some of them yourself to save costs—for example, companies with their own electricians and commissioners can do installation and wiring themselves, only entrusting us with process demonstration.

Comparison of decisions between new and used robots

This comparison is worth taking seriously, because the price difference is often several times higher. Strong certainty for new machines: OEM warranty on the entire machine, guaranteed parts and software upgrades, full invoice can be issued and counted as fixed assets, suitable for applying for technical upgrade subsidies and government project acceptance, and the latest controller platform and optional features can be specified. The shortcomings of new models are also real: high procurement costs, long lead times (popular models may be scheduled for several months), and the risk of production discontinuation is determined by manufacturer strategy. The advantages of used robots are low prices, fast availability, and the ability to purchase discontinued older models to supplement production lines; Weaknesses include short warranty periods, remaining lifespan dependent on cumulative working hours, dependence on the disassembled parts market, and inability to enjoy software upgrades and free training from manufacturers. There are three key variables in decision-making: budget constraints, time to go live, and the sensitivity of operating conditions to accuracy and stability. Choose new devices with a flexible budget and long-term stability; If your budget is tight, you need quick launch, or your working conditions aren't harsh, used robots are more suitable. The table below lists the differences in more detail.

What should be noted during acceptance?

There are several easily overlooked points during the new phone arrival inspection: First, verify that the nameplate model matches the contract, with special attention to suffix configuration (arm reach variants, protection level, special coatings); Second, unpacking and inspecting for transport damage; any dents, deformations, or damaged cables must be recorded and photographed on site; Third, after powering on, check the alarm history to confirm no abnormal records; Fourth, accuracy retesting is required, and repeated positioning accuracy must be confirmed to meet the sample nominal values; Fifth, verify that the included attachments and documents are complete (manual, certificate of conformity, warranty card, special tools); Sixth, confirm the start date and activation method of the original manufacturer's warranty; some brands require online registration. Final acceptance is only signed after trial production runs smoothly and the cycle and yield meet standards. When we are present, we assist with item-by-item verification and secure the acceptance results in writing.